PRIVACY POLICY
Effective Date: December 12, 2024
At ZEXOADS, your privacy is of the utmost importance to us. This Privacy Policy describes the types of personal information we collect, how we use it, and the security measures we implement to protect your data. By accessing and using our website, www.zexoads.com, and its associated services, you consent to the practices described herein. Please read this policy carefully to understand how we collect, use, and protect your information.
1. Information We Collect
We collect a variety of information to improve your experience and to provide the best service possible. This includes both personal and non-personal information.
Personal Information: When you create an account, contact customer support, make a purchase, or use our services, we may collect personal details such as:
Full name
Address (billing and shipping)
Email address
Phone number
Payment information (credit card details, billing address)
Any other information you provide to us voluntarily (e.g., when you complete forms, surveys, or other interactive features)
Non-Personal Information: In addition to personal data, we may collect anonymous data related to how you interact with our website and services. This includes:
IP address
Browser type and version
Operating system
Pages visited on the site
Referring URLs
Search terms used
Time spent on certain pages
Device type (mobile, desktop, etc.)
We use this information to enhance your experience, optimize our website, and improve our products and services.
2. How We Use Your Information
The information we collect is used for various purposes, including but not limited to:
Providing and Personalizing Services: To create and manage your account, fulfill orders, and personalize your experience with our website and services.
Communication: To send you order updates, promotional offers, newsletters, and other information relevant to our services. You can opt out of promotional emails at any time.
Payment Processing: To process your payments securely and ensure that transactions are completed smoothly.
Customer Support: To address your inquiries, resolve issues, and assist with any questions you may have regarding our products and services.
Analytics: To analyze how our users interact with the website in order to improve our user interface, user experience, and overall site performance.
3. Sharing and Disclosure of Information
We will never sell or rent your personal data to third parties. However, we may share your information with the following entities under certain circumstances:
Service Providers: We may engage third-party vendors and service providers to perform services related to the operation of our business, such as payment processing, website hosting, customer support, and marketing. These third parties have access to your personal information only as necessary to perform their functions and are obligated not to disclose or use it for any other purpose.
Legal Requirements: We may disclose your personal information if required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you before your personal information is transferred and becomes subject to a different privacy policy.
4. Data Security
We implement a variety of technical, physical, and administrative measures to ensure that your personal information is protected against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience and gather information about your interactions with our website. Cookies are small text files stored on your device that help us identify you and track your usage of our site. You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features of our website.
6. Your Data Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to:
Access the information we hold about you
Request corrections to any inaccurate information
Request deletion of your personal data
Object to the processing of your data for certain purposes (e.g., marketing)
If you wish to exercise any of these rights, please contact us at contact@zexoads.com. We will respond to your request as required by law.
7. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. When we make changes, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
LAST REVISED: December 12, 2024